Press Release

FH Manning Financial Services Wins Awards for Excellent Customer Service

September 2021

FH Manning Financial Services director, Claire Markham, won the VouchedFor top-rated financial advisors award for 2021, while the firm was among the winners of TED’s Age-Friendly Business Award for 2021. The two awards are testament to the firm’s commitment to providing excellent and inclusive financial services to its customers. The two awards are given annually and attract interest from some of the largest financial services providers in the UK.

VouchedFor Top Rated Financial Advisers in the UK

The VouchedFor award goes to the top 20 firms or advisers who qualified based on the review agency’s stringent criteria. The award is open to firms of all sizes, from one-person consultancies to national organisations. VouchedFor allows financial advisers to qualify individually or as part of a branded financial consultancy. Participants are required to invite all their clients without cherry picking.

For firms or advisors to qualify for the award they must:
•    demonstrate commitment to excellence by regularly inviting their clients to leave a review on the VouchedFor website
•    agree to a VouchedFor audit to ensure that they have invited reviews from all non-exempt clients
•    prove that the clients are engaged with their business by achieving a high response rate on the review invitations
•    demonstrate that they have satisfied customers by achieving a high average rating

VouchedFor provides a tangible way for customer-focused firms and advisors to demonstrate their desire to improve their clients’ financial security and wealth. The firms or advisors who win the award manifest exceptional commitment to building trust and transparency with their customers. They all received excellent reviews from their clients. Claire Markham of FH Manning Financial Services got a rating of 4.9/5 from 54 reviews.

Age-friendly Business Award

TED’s Age-Friendly Business Award goes to firms that provide excellent service and environment to older customers. It gives customers confidence that their financial adviser is committed to ensuring that older customers are satisfied with the quality of financial services they get.

How the Age-Friendly Business Award Works

1.    The participating firm must directly apply or get a recommendation from a customer to apply for the award.
2.    Firms can register or get a nomination by contacting the TED Team.
3.    After registration or nomination, the TED Team will communicate with the business and discuss the criteria for fulfilling the requirements.
4.    TED will then book a meeting to visit the firm’s premises to assess its operations and customer service.
5.    Upon the completion of the assessment, the evidence is submitted to the TED Program Manager for a comprehensive and objective assessment.
6.    A TED Team member will then inform the firm of the results and any recommendations.
7.    Winning firms are presented with a TED Age-Friendly Business Award certificate and a window sticker that they can display at their offices.

The award team assesses firms for:
•    Customer comfort
•    Respect and inclusion
•    Accessibility
•    Clear marketing and communication

TED’s age-friendly business accreditation is a recognition that the business values older customers and promotes a positive view of ageing.

About FH Manning Financial Services

FH Manning Financial Services is a financial consultancy based in Horncastle, Lincolnshire and provides professional financial advice to individuals, trustees and corporate clients. The firm has being in the financial advisory business for over 40 years and has a reputation for building long-term relationships with clients based on transparency and mutual trust. Their services include estate planning, lifestyle planning, family planning and retirement planning.

FH Manning is very proud and humbled to receive these awards, especially the VouchedFor award, as it is only given to top-rated companies as rated by their clients’ reviews.  If you would like to have a chat about your personal financial affairs over a cup of coffee, please feel free to contact Claire at clm@fhmanning.co.uk.

 

DOWNLOAD OUR LATEST NEWSLETTER

FH Manning Financial Services Ltd produce a quarterly newsletter filled with useful information and advice. Great care is taken to ensure that all the information on the newsletter is correct at the time of writing.

Alternatively, browse our archive here +

Blog

News & Insights

Little girl gardening with her granparents

Get the retirement lifestyle you deserve….

The future has a way of creeping up on you. Rather than being scared of what it might hold, it’s best to be prepared. As the old saying goes, ” A stitch in time saves nine.” With a little bit of foresight, awareness, and strategic retirement planning, you can build the funds necessary to fully enjoy Read More +

FH Manning Blog image - Woman holding a mirror showing herself in the future

Why It Is Important to Save For Your Future Self

A television advert was recently launched and, in the advert, someone went back in time and said thank you to their younger self for making the right (financial) decisions, which in essence meant that they had a much better quality of life now than they would have done if the ‘ younger self’ had not Read More +

FH Manning Family Protection blog image

5 Financial Family Planning Efforts To Implement Today

Major life events, like loss of work and death, change your family’s income dynamic and strain your finances. These changes have a ripple effect on most other areas of your life, so they necessitate a financial plan sooner rather than later. A financial plan consists of your financial goals, assets, and liabilities, and it should Read More +

FH Manning Financial Services Rocket Boy New Business startup blog image

5 Key Financial Considerations When Setting up a New Business in the UK

Every year approximately 680,000 new businesses are launched in the United Kingdom. The desire to own a business and financial independence is the driving force for many new entrepreneurs. Businesses like local shops, food trucks, or online services are a few examples of small and medium-sized businesses coming up. Setting up a new business involves Read More +

Dear Future I'm Ready. FH Manning Succession Planning blog Image

A Clear Roadmap for your Succession Planning

Many organisations, small business and family-owned businesses face challenges when transitioning due to a lack of proper ways to tackle succession planning.  There is a loss of decades of knowledge and experience when a key employee departs or retires. This is then followed by a turbulent transition which in many cases interferes with the future Read More +

FH Manning Financial Milestones what to do in your 20's to your 70's

Holding the key to your future – Financial Milestones with FH Manning

Advice and guidance for your 20s, 30s, 40s, 50s and 60s You won’t work forever. At some point, whether you like it or not, you will have to retire and depend on what you have saved for the years you have been working. Sadly, some people have nothing to show by the time they reach Read More +

Posted in News
FH Manning Father Christmas Picture

Financial Tips to Enjoy Your Holiday

Christmas is just around the corner. A time to celebrate family, experience simple joys, indulge in tradition, and embrace in the spirit of giving. Unfortunately, it is not uncommon to give a bit more than you’re able, and end up spending months compensating for the overspending. Giving gifts to your loved one’s feels good, and Read More +

FH Manning Financial Freedom Image

Taking the First Step to Financial Freedom and Discovering a New Way of Life 

Our very own financial advisor, Claire Markham has been working diligently with Mrs. A to help her achieve financial freedom for a new way of life. It’s never too late to turn your life around! The first step is to be willing to discuss your finances. The subject of finances is taboo, but it’s necessary to build Read More +

FH Manning_Not all paths lead to Gold blog image

Not all paths lead to Gold…

I know that times are tough right now. With the advent of the COVID-19 pandemic, many of us have been forced to tighten our belts and monitor our investments more closely. Stocks have been on a turbulent ride these past few months, and the cost of basic goods and services has gone through the roof. Read More +

FH Manning Lifestyle Planning Service Image

Three Essential Questions Answered Through Lifestyle Planning Services

Engaging in good, solid financial planning practices with the help of an experienced financial adviser is essential in order to meet all of your long-term financial goals. What happens when you connect all of your smaller financial goals into one big, comprehensive picture, creating a kind of road map for the future? Integrating your financial Read More +

Request a Free Consultation

Please click the link below to book your free consultation with one of our specialist advisers and start your path to financial freedom today.